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“From Quotation to Delivery – Our Order Process”
01
Share your Requirements
Size, Wattage, Quantity, Shape, Drawing or anything that you have at hand
02
Quotation & Technical Approval
Patronik would provide you with
Product Drawings, Catalog page, specifications like
1. Model Name/Number
2. Type of installation (Concealed/Surface/Suspended Fitting)
3. Shape or Size details
4. Body Color
5. Light Color(CCT) & CRI
6. Wattage
7. Control
​
And the Quotation with Delivery terms
1. Manufacturing Lead Time
2. Payment Terms
3. Shipping Terms
4. Warranty Terms
5. Quote Validity Time
03
Order Confirmation
On receipt of Advance payment, Proforma Invoice will be issued with Dispatch Date confirmation
04
Production & Quality Check
As per standard operating procedures, the Lights will be produced, Electrically tested, Light output checked & final Finish Inspected within the timeline
05
Packing & Dispatch
As a proof of material readiness & customer approval; photos of the Light will be shared to the customer to receive the balance Payments if any, the material will be packed securely and Dispatched as per agreed terms. On dispatch; LR copy, Invoice and Packing photo will be shared.
06
After Sales Support
Patronik customer care would be Happy to guide you on Installing the lights or resolve warranty issues if any. Our products are thoughtfully designed to let Electricians do the installations and maintenance work with at most ease. We shall will be available from Mon-Sat 10am-6pm